.Five9 (FIVN) has actually been actually granted the 2024 Aragon Study Development Award for Artificial Intelligence Get in touch with Centers and also called a Forerunner in 2 Aragon Investigation Entire world rumors: AI Agent Platforms in the ICC, 2025, and also Intelligent Connect With Center, 2025. The business was acknowledged as the most strategic vendor in the AI Agent Platforms report.At the center of Five9’s development is their sight for The brand new CX, where AI Agents and AI-empowered Human being Agents work together to provide hyper-personalized client adventures. The firm just recently offered brand new improvements including Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s lofty use of innovation in market evolution and also disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Study Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Entire world: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Get in touch with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream pour The NEW CX, ou00f9 Brokers artificial intelligence et Agents Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The company was actually likewise called a Leader in The Aragon Analysis Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 as well as Aragon Analysis Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has been named a champion of the 2024 Aragon Research Development Award for Artificial Intelligence Connect With Centers. Furthermore, Five9 has been called a Leader in 2 Aragon Research study World reports: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. This acknowledgment coming from Aragon Investigation underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 report openings Five9 as the absolute most
calculated provider rated in
the record, acknowledging Five9 s strategic eyesight for AI-driven technology in CX. At the center of this advancement is actually Five9’s goal for The brand new CX where Artificial Intelligence Representatives as well as AI-empowered Person Agents work together to provide hyper-personalized, straightforward consumer experiences. By enabling services to supply transformative client communications while decreasing expenses and also boosting performance, Five9 is actually specifying new specifications for AI-powered services in the get in touch with center field.
AI is foundational for making extraordinary client knowledge, and our experts are actually recognized to be pinpointed by AragonAnalysis as impressive for our attempts to move the intelligent call center onward, claimed Jonathan Rosenberg, Main Innovation Police Officer and also Head of AI, Five9. Our focus has been, and also will remain to be, aiding companies deliver those adventures along with easy-to-use resources as well as abilities. Along with each brand-new technology, our experts take a breakthrough for both Five9 as well as for the field overall.
The Aragon Study Technology award pinpoints carriers leveraging lofty use of technology to certainly not only conform as markets change, yet to proactively interrupt and update how their markets are going to evolve. Five9 was officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors ceremony.Five9’s commitment to technology, especially its vision for mixing AI Brokers as well as AI-empowered Human Representatives, is preparing a new requirement for how organizations can easily supply hyper-personalized and seamless consumer knowledge, said Jim Lundy, Creator, Chief Executive Officer and Lead Analyst, Aragon Research Study. This award and also report recognition improves Five9’s commitment to delivering AI advancements for CX.
Previously this year, the provider offered new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that enhance the way providers move toward CX, driving much better results for both consumers and representatives. Concerning Five9. The Five9 Smart CX System, powered by Five9 Wizard AI, provides a comprehensive room of options to electrical power AI-elevated customer experiences that deliver much better company end results and also Deliver Pleasure to CX.
Our linked cloud-native offering allows hyper-personalized customer knowledge and also additional empowered workers, bring in every client communication a lot more connected, easy, as well as personal. Depended on through 2,500 +clients and also 1,400+ partners around the globe, Five9 brings together the electrical power of AI, our system, and also our individuals to drive AI-elevated CX.To learn more, go to www.five9.com. Involve with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Liberties Set aside.
The recognition of an Aragon Study award victor is actually not an endorsement through Aragon Research of any type of vendor, product, or even service. Perspective resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) win in 2024 from Aragon Research? Five9 succeeded the 2024 Aragon Research Study Technology Award for AI Connect With Centers as well as was named an Innovator in 2 Aragon Research study Entire world files: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Brokers to improve consumer knowledge monitoring.How does Five9’s( FIVN )BRAND NEW CX vision influence customer care? Five9’s brand-new CX vision combines artificial intelligence Agents along with AI-empowered Individual Representatives to supply hyper-personalized, effortless consumerknowledge while decreasing expenses and boosting productivity.
What was Five9’s( FIVN) calculated position in the Aragon Research study Entire world 2025 document? Five9was positioned as the most calculated seller in the artificial intelligence Representative Platforms in the ICC, 2025 report, acknowledging their strategic sight for AI-driven development in CX. When carried out Five9( FIVN) acquire the AragonResearch Development
Honor
?
Five9 was formally presented along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.